Booking information

PRICE INFORMATION
The studio prices are for the specified number of people or per studio and day including 10% sales tax, without local tax and without a short-stay surcharge. Plus final cleaning per studio EUR 50.00. No child discount!

LOCAL TAX
The local tax is EUR 3.50 per person/day all year round. Children and young people under the age of 15 do not pay local tax.

FINAL CLEANING
Final cleaning 50,- per studio.

CHECK IN & CHECK OUT
Check-in from 4 p.m. (if you arrive after 6 p.m., please call us) Check-out by 9.00 a.m.

INCLUDED SERVICES
WiFi, hair dryer, bed linen, dish towels and towels, 2 coffee taps for the first breakfast, parking (underground parking depending on availability), free ski depot at Sport4You in the basement of the GIGGI Tenne restaurant at the Giggijoch valley station, in-house ski room with boot dryer, lockable and video-monitored bike storage room , washing facility for bikes right next door, bike repair stand and repair tools. There is also a safe in the studio

FOR A FEE
On request, we offer a fresh bread delivery service every day (except Sunday) for an extra charge. Possibility to wash bike clothing / laundry € 4 per wash cycle for washing machine incl. dryer without detergent.

SHORT STAY SURCHARGE
For bookings of up to 3 days, we charge a short-stay surcharge of 10%.

WIFI
We offer our guests free WiFi.

BREAD SERVICE
In winter we offer our guests fresh bread rolls service from Monday to Saturday for a surcharge. (Sunday no delivery)

PETS
Pets are not allowed in our studio GIGGI Tenne.

PAY
The remaining amount as well as tourist tax and additional services are billed on site and are due the evening before departure. We accept cash, EC and credit cards.

ACCOUNT DATA
Raiffeisen Bank Soelden | IBAN: AT40 3632 4000 0032 0929 | BIC : RZTIAT22324.

GENERAL BUSINESS AND CANCELLATION CONDITIONS
Our general terms and conditions and cancellation conditions apply according to the Austrian hotel regulations.

• 3 months before the arrival date free of charge
• 3 months to 1 month before arrival 50% of the total price of the stay
• 1 month to 8 days before arrival 70% of the total price of the stay
• 1 week before arrival 90% of the total price of the stay
• No-show 90%, late arrival or early departure 100% of the total price of the stay

Cancellation conditions autumn / winter (October to April)

• up to 91 days before the day of arrival free of charge
• 90 days to 31 days before the arrival date 50% of the total price of the stay
• 30 days to 8 days before the day of arrival 70% of the total price of the stay
• 7 days before the day of arrival 90% of the total price of the stay
• No show or late arrival 90% and early departure 100% of the total price of the stay
• Deposit: 50% after booking

Cancellation conditions summer (June to September)

• up to 15 days before the day of arrival free of charge
• 14 days to 8 days before the day of arrival 70% of the total price of the stay
• 7 days before the day of arrival 90% of the total price of the stay
• No show, late arrival or early departure 100% of the total price of the stay
• Deposit: 50% after booking

IMPORTANT: The cancellation conditions are independent of whether the canceled studios are rented out completely or only partially. To be on the safe side, we recommend that you take out travel insurance, which is currently also valid if you fall ill with.

 TRAVEL INSURANCE
We recommend that you take out travel insurance before you start your holiday. Further information on the calculation and conclusion of the European travel insurance can be found here.